Terms and Conditions

1. Legal Agreement: By making a reservation with us, you agree to the terms and conditions outlined in this legal agreement. The specific terms of the agreement will be determined based on criteria at the time of booking.

2. Payment Methods: All payments are subject to the chosen agreement and will be processed using the specified payment methods.

3. Cancellation Policy: Guests are eligible for a 100.00% refund if a cancellation occurs at least 14 days before the scheduled arrival date. No refunds will be issued for cancellations made within 14 days of arrival.

4. First Payment Rule: A 50% payment is required upfront to secure your booking.

5. Offline Payments: For payments made by check or other offline methods, the arrival date must be at least 15 days in the future. Custom payment instructions also require a minimum of 15 days before the arrival date.

6. Second Payment Rule: The second payment, comprising the remaining balance, is due 30 days before the scheduled arrival date and will be collected automatically.

7. Guest Reminder: An email reminder will be sent to the guest if a payment is not scheduled to be automatically collected.

8. Pending & Auto Cancellation: If a booking is made using a payment method that doesn’t automatically charge the guest, the following rules apply:

  • For Credit Cards: The booking will be made pending for 5 days.
  • For Checks: The booking will be made pending for 14 days.
  • For Custom Instructions: The booking will be made pending for 14 days.

9. Pending For Payment: The booking will be pending until payment is received or recorded by the deadline, based on the payment method chosen.

10. Guest Notification: In case of pending expiration, a warning will be sent to the guest.

11. Security Deposits: A security deposit of $300.00 will be held, and an email reminder will be sent to the guest if the deposit is not scheduled to be automatically held. The deposit will be held 2 days before arrival and released 2 days after departure.

12. Defaults:

  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Quote Expiration: 10 days

13. Size Restrictions:

  • Guests: Between 1 and 21 allowed
  • Adults: Maximum of 21 allowed
  • Children: Maximum of 21 allowed
  • Pets: None allowed

14. Weekend Nights: Friday and Saturday are considered weekend nights.

15. Length Restrictions:

  • Evaluated On: Arrival Only
  • Total Nights: Between 3 and 28 allowed

16. Booking Window:

  • Lead Time: Require arrival of at least 1 day from now
  • Max Availability: Between 1 and 415 days in the future allowed.

17. Changeover Restrictions:

  • Gaps: No restriction (allow any gaps or no gap at all)
  • Arrival Day: Any day allowed
  • Departure Day: Any day allowed

By confirming your reservation, you acknowledge and accept the terms and conditions outlined above.

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